Order policy

APIS’s custom clothing order policy is designed to provide customers with a convenient, flexible, and completely satisfying experience. Customers can place orders through various channels, such as directly at our representative offices, through our official website, or through online consultation on various platforms. The order process is optimized with friendliness and enthusiasm, allowing customers to choose materials, styles, sizes, and other specific requirements with the support of our experienced consultants.

Upon placing an order, customers will receive a detailed confirmation that includes a product description, estimated completion time, projected cost, and a legal contract. APIS is committed to transparent pricing and guarantees no hidden costs beyond the initial agreement. For large orders or special design requests, we facilitate direct meetings between customers and our design team to discuss ideas and ensure the final product meets expectations.

Regarding delivery times, APIS is committed to meeting all promised deadlines. Customers can track the production and delivery process through our online system, with regular updates on order status. We also offer a flexible return policy: in the event of a product that does not meet quality standards or differs from the order, customers have the right to request adjustments or a refund within the specified timeframe.

In addition, we offer special programs and benefits to our corporate clients, representative offices, and long-term partners, including price discounts and priority customer service. APIS is continually improving our services and products to provide optimal value to our customers, solidifying our position as a trusted and professional supplier in the garment industry.